Last updated: 14 October 2026 Provided by: Propera Pvt Ltd, through its business Eveyla Labs Contact: hello@propera.io · +960 762 4662
These Shop Terms ("Terms") are a legal agreement between you and Propera Pvt Ltd ("Propera", "we", "us", "our"), a company registered in the Republic of Maldives. Eveyla is a product of Propera, and Eveyla Labs is a registered business name of Propera. These Terms apply to any shop, restaurant, home kitchen, kade, or other seller ("you", "the Shop") that uses Eveyla to show its products, take orders, or run its business, and to everyone who uses Eveyla for the Shop, including its owners and staff.
By creating a shop, using the dashboard, paying for Eveyla, or keeping a listing or storefront on Eveyla, you agree to these Terms, our Terms of Use, and our Privacy Policy. Where these Terms and the Terms of Use differ on something that concerns your shop, these Terms prevail.
Please read section 5 (Food safety and product information), section 9 (Fees, billing, and payments to Eveyla), section 18 (Intellectual property), and section 23 (Liability) carefully.
Eveyla is technology that helps you be found, take orders, and run your shop. Eveyla is not your agent, does not buy or sell your products, does not hold your Customers' money, and does not prepare or deliver Orders.
Plans. A free Listing helps Customers find and contact you, with a limited number of items. A paid Storefront adds your own online shop with cart and checkout, an order board, a point of sale for your counter, records, reports, and other tools. You can pay monthly or, where offered, yearly.
Add-ons and assistant. You can add optional paid features, and you can use Eveyla's business assistant, which uses Credits. What each Plan, Add-on, and Assistant plan includes, and its price, is shown in the app at the time you choose it.
We continually improve Eveyla, so we may add, change, or remove features. Where we remove a feature you pay for separately, we will give you reasonable notice where we can.
Where we show your shop in the Eveyla directory, search, or elsewhere, we decide placement and ranking at our discretion. We do not guarantee any level of visibility, Orders, or sales.
We may offer a free trial of the Storefront, currently 14 days.
You sell directly to your Customers, and you are responsible for:
Any policies you publish to Customers must be lawful and consistent with these Terms and the Terms of Use.
You are solely responsible for the safety, quality, and legality of everything you sell. You confirm that:
Eveyla does not inspect, test, certify, or supervise any product. You are responsible for any harm connected with your products, as set out in section 22.
You must not list, sell, or use Eveyla in connection with:
We may remove any listing and suspend any shop that breaches this section.
Your Customers pay you directly, by the methods you offer. Eveyla never collects or holds the money for your Orders and takes no commission on your sales.
You are solely responsible for your own taxes, including deciding whether you must register for, charge, and pay Goods and Services Tax (GST) or any other tax, and for your filings and records.
Eveyla can produce receipts, tax invoices, reports, and exports to help you. You are responsible for the details you enter (including your tax identification number and your Customers' details), for checking every document and report before you rely on or submit it, and for meeting the requirements of the Maldives Inland Revenue Authority. Eveyla does not give tax, accounting, or legal advice and does not act as your tax agent.
You pay Propera a flat Fee for your Plan, plus any Add-ons, Assistant plan, and Credits you choose. We never take a commission on your sales. Current prices are shown in the app and on your billing screen, and the amount due is shown before you pay.
The Fees pay for access to Eveyla, a digital service, for the period shown on your billing screen. Nothing is shipped, so there are no delivery charges, import or export rules, or customs duties.
All Fees are in Maldivian Rufiyaa (MVR). The seller is Propera Pvt Ltd, in the Republic of Maldives, and card payments are processed in the Maldives. If GST or another tax applies to a Fee, we will show it.
On your billing screen you can pay:
When you pay by card, Bank of Maldives' terms for BML Connect card payments also apply to the payment. You accept them, together with these Terms, when you tick the box on the payment screen. A summary of how paying Eveyla works is at shop.eveyla.com/payments.
Credits are used for certain assistant and automated features. The cost of each feature in Credits is shown in the app. Credits have no cash value, cannot be transferred or exchanged for money, and expire as shown in the app. Free or promotional Credits may be changed or withdrawn. Paid Credits are non-refundable.
Fees already paid, by card or by transfer, are non-refundable, including for unused time, except as stated in section 24 or where the law requires otherwise. You can stop paying at any time. Your paid features then stay active until the end of the period you paid for, and your shop continues as a free Listing after that. This is shown to you before you pay.
We may change our prices. We will give you reasonable notice, for example in the app or by email, and a change applies from your next billing period after the notice. If you do not accept a change, you can stop the affected Plan or Add-on before it applies.
Discounts, free periods, gifts, or features we give you outside our standard prices are at our discretion, apply only as we state, and may end as stated.
Please keep your payment receipts and a copy of these Terms. We send a receipt for each payment, and your payment history stays on your billing screen.
Keep your sign-in details secure and your contact details current. You are responsible for all activity on your account, including what your staff do.
You can invite staff with different roles. Each role has the access shown in the app when you invite someone. The shop owner controls settings, payments, and banking details. A shop has one owner, and extra team members use staff seats under your Plan and Add-ons. To transfer a shop to a new owner, contact us. We may ask both people to confirm and for proof of authority.
Do not share your sign-in details. Tell us promptly if you believe your account has been used without your permission. We may act on instructions from anyone who appears to be authorised on your account.
Eveyla offers tools that read files and text and produce suggestions, and a business assistant that answers questions using your shop's data. Some of these use artificial intelligence services from our technology providers. When you use them, the content you submit and the relevant shop data are processed to provide the feature.
These tools can make mistakes. Their results are suggestions only. You are responsible for checking them and for any decision you make, including about prices, stock, payments, taxes, and your business. They are not financial, tax, legal, or other professional advice.
As between you and Propera, you may use the results of these tools for your own business, and the information in them that comes from Your Data is yours. The tools, their formats and templates, and the way they work remain ours. You must not use the results, or Eveyla, to build or train a competing product.
If you use a custom domain, you are responsible for registering, renewing, and owning the domain, and for keeping its settings pointed to Eveyla. If your domain Add-on ends or is unpaid, we may stop serving your storefront on that domain. Storefront designs, sections, themes, and templates provided by Eveyla remain ours (section 18).
A "powered by Eveyla" mark appears on your storefront and must not be removed, hidden, or changed. Anything you add to your storefront, including text, images, links, and section content, must not mislead Customers, harm them or Eveyla, or try to change how Eveyla works.
Your Customers remain yours. We do not use your Customer lists to market other shops to them.
You are responsible for your own use of your Customers' personal information. Propera stores and processes Your Data to provide the service to you, and also uses limited information for its own purposes, such as security, billing, legal records, and improving Eveyla, as described in the Privacy Policy.
You agree to:
We agree to:
Your Data belongs to you. We may create and use aggregated or de-identified information derived from Your Data and from how Eveyla is used, which does not identify you, your shop, or any person, to run, analyse, and improve Eveyla. While your account is active, you can export the records the app lets you export. When your shop closes, you can ask us for an export of your shop data where this is reasonably possible. We keep and then delete Your Data as described in the Privacy Policy.
Reviews belong to the Customers who write them. You must not post fake reviews, review your own shop, pay for or pressure Customers into reviews, or otherwise manipulate ratings. We moderate reviews under the Terms of Use.
If we mark a shop as verified, it means we checked the documents the shop gave us at that time. It is not an endorsement or a guarantee of the shop, its products, or its conduct. We may remove a verification at any time.
You must not:
Your Content. You keep ownership of Your Content. You grant Propera a worldwide, non-exclusive, royalty-free licence to host, store, copy, adapt (for example to resize images or fit layouts), display, and distribute Your Content to run Eveyla, show your shop in the directory and search, and promote Eveyla, including your shop's name, logo, and storefront. This licence ends when Your Content is removed from Eveyla, except for copies kept in backups, records the law requires us to keep, and promotional material already published. You confirm you have the rights to everything you upload and that it does not infringe anyone's rights.
Eveyla's intellectual property. Eveyla, including its software, design, look and feel, storefront designs, sections, themes, templates, features, text, and the Eveyla name, logo, and three-bar mark, belongs to Propera Pvt Ltd or its licensors, as described in section 15 of the Terms of Use. You receive a limited, non-exclusive, non-transferable, revocable licence to use Eveyla to run your own business while these Terms are in effect. All the restrictions in section 15 of the Terms of Use apply to you and your staff.
Using our name. You may say that your shop is on Eveyla and use the "powered by Eveyla" mark as it appears in the app. Any other use of Eveyla's name or marks needs our written permission. You must not register or use any business name, domain, or social media handle that includes "Eveyla" or anything confusingly similar.
Feedback. If you give us feedback or ideas, we may use them freely without any obligation to you.
Information we share with you that is not public is confidential. This includes the screens, flows, and features of the dashboard and other signed-in parts of Eveyla, features still being tested, special offers made to you, non-public prices, product plans, and security information. You must not disclose it or use it for anything other than your use of Eveyla. This does not apply to information that is already public through no fault of yours, or that you must disclose by law.
You agree to receive service messages about your account, Orders, billing, and security, in the app, by email, by SMS, or through messaging apps you connect, such as Telegram. We may also send you news about Eveyla, and you can opt out of those.
Order notifications help you, but delivery is not guaranteed. You are responsible for monitoring your Orders.
Eveyla is provided "as is" and "as available". We do not promise that it will always be available, uninterrupted, secure, or error-free. We may change, suspend, or withdraw any part of it, including for maintenance, legal, or security reasons, and we may apply technical measures to protect Eveyla, shops, and Customers. Features marked as new or in testing are provided as they are.
Authorised Eveyla personnel may access your shop account and Your Data, and act on your account, where needed to provide support you ask for, keep Eveyla secure, investigate misuse, or meet legal obligations.
You agree to indemnify Propera Pvt Ltd and its directors, employees, and contractors against claims, losses, and costs (including reasonable legal fees) arising from:
Nothing in these Terms limits liability that cannot be limited under the laws of the Maldives, including liability for death or personal injury caused by our negligence, or for fraud.
Subject to that, and to the fullest extent the law allows:
You can stop at any time by letting your paid features lapse or closing your shop.
We may end these Terms for any reason with at least 30 days' notice, or stop offering Eveyla or any part of it. If we do this without cause, we will refund the unused part of any Fees you paid in advance for the ended service.
We may suspend or remove your shop, in whole or in part, for non-payment, for unlawful, unsafe, or prohibited activity, for fraud or misuse, for risk to Customers, Eveyla, or other shops, or for breach of these Terms. Where reasonable, we will give notice first, but we may act immediately in serious cases. We may report unlawful activity to the authorities.
When your shop ends:
Sections that by their nature should continue (including sections 5, 6, 7, 8, 9, 13, 14, 18, 19, 22, 23, 26, and 28) continue to apply.
You and Propera are independent. Nothing in these Terms creates an agency, partnership, employment, joint venture, or franchise. Neither of us can bind the other.
These Terms and any dispute connected with them or Eveyla are governed by the laws of the Republic of Maldives. Please contact us first at hello@propera.io so we can try to resolve your concern. If a dispute cannot be resolved, the courts of the Republic of Maldives have exclusive jurisdiction.
We may update these Terms from time to time. We will change the "Last updated" date and post the new version on Eveyla, and for significant changes we will tell you in the app or by email before they apply. Using Eveyla after a change means you accept the updated Terms. If you do not agree, you can stop using Eveyla and close your shop.